When you need help, from technical support to marketing direction, we’re there.
We’re constantly monitoring your site using a checklist that includes technical and content issues.
Making your wishes come true.
Every company has their wishlist for their website. 96 Monkeys can help make your wishes come true.
Fits your budget
With 96 Monkeys you only pay for what you use, so the costs are sure to fit your budget.
A unique process — the 96 Monkeys Way — makes sure you’re covered for tech and marketing projects.
“Amazing work. Boosted site performance and increased organic traffic.” —Brian G.
“…a unique blend of technologist/developer, web expert, business strategist…”
“Fantastic work. Super fast and well worth the investment.”
About 96 Monkeys.
The story of 96 Monkeys is the story of you.
The web is a great equalizer and can help a small business compete with big behemoth corporations. But big, behemoth corporations have the tech support to keep their sites accessible and fast. They have the budgets to flood the web with links that drive traffic. And they have the staff to keep the marketing drumbeat going.
But smaller businesses have something that big behemoths lost long ago. Agility. Small businesses can act fast and can respond. You can make decisions in the time it takes a big behemoth to set up a meeting to discuss the problem.
96 Monkeys was conceived as a way for smaller businesses to tap into the same kinds of services that give big behemoths an advantage on the web. But set up as an on-call, as-needed service.
So you can stop worrying about the web and start using it more effectively.
96 Monkeys Services.
Here are some samples of the kinds of services that 96 Monkeys provides.
System monitoring, system upgrades, domain management, website hosting, mailing list system management, performance monitoring and optimization, content management systems (and training), site security, backups and recover, email server management, technical support…
Landing page creation, search engine optimization (SEO), analytics and reporting, website strategy, content marketing and blog posts, email marketing, lead generation, conversion optimization, personalization, social media marketing…
Experience with all major platforms, frameworks, and software.
Subscription-based, independent website management services help you make the most from your web investment.
A Plan to Suit Your Needs
No hassle pricing plans. Choose no-contract month-to-month or annual.
96 Monkeys operates a unique, automatic process that monitors the responsiveness of your website independently of your service provider so you can get an objective view of your website's uptime.
We triage all reports coming from the monitoring tool and only contact you if something urgent arises.
Customer Portal Access 24x7
The customer portal gives you control over all the work that is going on. Monitor progress, start new projects, keep a wishlist, and much more.
Website Strategy Call
Let's connect regularly on phone or video call to make sure you're getting what you need. Website strategy calls limited to 30 min via Zoom, Meet, or telephone.
Ad-Hoc Site Requests
Work that falls outside of the included support time is billed at these rates. But, remember, you only pay for what you use, so if something only takes 10 minutes, you only pay for 10 minutes. This includes tech and marketing projects.
Included Support Time
Included support time is tracked cumulatively across all included services. Work performed in excess of these and ad-hoc requests are billed at the ad-hoc request project rate. Sorry, unused time does not roll over month to month.
Website Admin Support
Ad-Hoc Request Rate
When problems occur with your site, we're on the case. SMB Pro and Commander uses included support time first.
We track renewal dates on your website domain and SSL certificate so you won't wake up one morning and find your website can't be accessed.
We track any service that you subscribe to that requires renewals.
When system and plug-in upgrades happen, we make sure that they don't conflict with your website.
We can host your website or create a microsite. Requires annual subscription.
Monthly status reports
Every month you'll get a report with a summary of what has been going on with your web site, what projects we've been working on for you, and giving you a heads up about upcoming issues.
Subscription Cost Annual 2 months free
Yes, I am interested in SMB Monitor services from 96 Monkeys!
SMB Monitor is designed for smaller businesses who want some eyes on their tech. Your site is monitored 4x a day for downtime and inconsistencies. We review incidents to assess how they impact performance of your website. If there is an impact on performance, we will let you know and provide an estimate for the costs associated with getting it fixed. You can decide which elements you want to pursue and which you don't.
To learn more about the benefits of deploying SMB Monitor service on your website, fill out and submit this form. A service rep will email you.
Yes, I am interested in SMB Pro services from 96 Monkeys!
SMB Pro provides a full range of services designed to keep your site operating smoothly. Your site is monitored 24x/day, and includes up to 2 hours of included support time that can be used for website support, domain and license management, and system upgrades.
To learn more about the benefits of deploying SMB Pro service on your website, fill out and submit this form. A service rep will email you.
Yes, I am interested in SMB Commander services from 96 Monkeys!
SMB Commander is our highest tier of service. Your site is monitored 48x/day and just about everything you need for administrative purposes is included with 4 hours support time plus 2 website strategy calls per month.
To learn more about the benefits of deploying SMB Commander service on your website, fill out and submit this form. A service rep will email you.
Be sure your site is up. We’ll independently monitor your site 24×7 and provide you with solution-based reports for any problems that arise.
* Included support time is tracked cumulatively across all included services. Work performed in excess of these and ad-hoc requests are billed at the ad-hoc request project rate. Website strategy calls limited to 30 min via Zoom, Meet, or telephone. Sorry, unused time does not roll over month to month.
** Requires annual purchase
A Plan to Suit Your Needs
We’ll independently monitor your site 24×7 and provide you with solution-based reports for any problems that arise.